Privacy Policy
PRIVACY POLICY
1. CONTROLLER
The controller responsible for the processing of personal data on this website is the operator of the online shop named in the Legal Notice or in this Privacy Policy.
Personal data includes any information relating to an identified or identifiable natural person.
2. DATA COLLECTED WHEN VISITING THE WEBSITE
When accessing this website, technically necessary information may be processed.
This may include, in particular:
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Accessed web page
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Date and time of access
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Volume of data transmitted
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Referrer URL
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Browser type and version
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Operating system
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IP address
This processing is carried out primarily to ensure the secure and stable operation of the website.
3. HOSTING
This online shop is hosted on Shopify.
In the context of hosting and the technical delivery of the website, personal data may be processed by Shopify International Limited and, where applicable, affiliated Shopify entities.
Where required, appropriate data processing agreements have been concluded.
4. COOKIES
This website uses cookies and similar technologies.
Some cookies are technically necessary. Other cookies may be used for analytics, convenience features, or marketing purposes.
Where consent is legally required, these services are only activated after consent has been granted via the cookie banner.
Consent may be modified or revoked at any time with effect for the future.
5. CONTACTING US
When you contact us via email, contact form, or any other method, the data you provide is processed to handle your inquiry.
If the inquiry relates to a contract, processing may also be necessary for the performance of pre-contractual measures or contractual fulfillment.
6. CUSTOMER ACCOUNT
When opening a customer account, the data required for registration and account management will be processed.
A customer account can generally be deleted at any time, provided there are no statutory retention obligations or other legitimate grounds requiring continued storage.
7. NEWSLETTER AND DIRECT MARKETING
When subscribing to an email newsletter, your email address in particular will be processed.
Where required, a double opt-in procedure is used.
Marketing emails may be sent via a third-party service provider such as Klaviyo.
Depending on the scope of consent granted, open rates and interactions within newsletters may be tracked and analyzed.
Consent to receive the newsletter may be withdrawn at any time with effect for the future.
Subject to statutory requirements, existing customers may also receive information regarding similar products.
8. WHATSAPP MARKETING
If a WhatsApp newsletter is offered and expressly activated by the user, the necessary contact data—in particular the mobile phone number—may be processed.
This processing may involve WhatsApp or other companies within the Meta Group.
You can unsubscribe from the WhatsApp newsletter at any time via the opt-out mechanism provided.
9. ABANDONED CART REMINDERS
Where explicit consent has been granted, users may receive email reminders regarding an incomplete checkout or abandoned shopping cart.
This consent may be revoked at any time.
10. ORDER PROCESSING AND SHIPPING
To process and fulfill an order, necessary personal data may be shared with shipping carriers and other service providers involved in contract execution.
Data is only disclosed to the extent required for the completion and delivery of the order.
11. PAYMENT SERVICE PROVIDERS
Depending on the payment method selected, payment and order details may be transmitted to payment service providers.
These may include, in particular:
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Klarna
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PayPal
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PayPal Checkout
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Shopify Payments
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Apple Pay
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Google Pay
Depending on the chosen payment method, identity verification or credit checks may be conducted.
For specific international payment methods, additional local payment providers may be involved.
12. ELECTRONIC CANCELLATION FUNCTION
If an electronic withdrawal/cancellation option is provided, the data necessary to identify the contract and the customer will be processed.
This may include your name, email address, order details, and other relevant information.
This data is processed solely to receive, confirm, and handle the cancellation request.
13. META PIXEL AND CONVERSION TRACKING
Subject to prior consent, the Meta Pixel or comparable tracking technologies may be used.
These tools allow for the tracking and measurement of visits, purchases, and other user interactions.
This data can be used to evaluate the effectiveness of advertisements and to create relevant target audiences.
Processing occurs exclusively on the basis of the required consent.
Consent can be revoked at any time via the cookie settings.
14. COOKIE CONSENT MANAGEMENT
A consent management tool may be used to obtain and document user consents for cookies and tracking technologies.
Technically necessary data required to store your chosen cookie preferences may be stored on your device.
15. RIGHTS OF THE DATA SUBJECT
Data subjects have the following rights, provided the respective statutory criteria are met:
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Right of access
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Right to rectification
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Right to erasure
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Right to restriction of processing
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Right to data portability
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Right to withdraw consent
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Right to object
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Right to lodge a complaint with a data protection supervisory authority
16. RIGHT TO OBJECT
If personal data is processed on the basis of legitimate interests, you have the right to object to such processing under the conditions established by law.
You may object at any time, with effect for the future, to the processing of your personal data for direct marketing purposes.
17. STORAGE PERIOD
Personal data is generally retained only for as long as necessary to fulfill the respective purpose.
Statutory retention periods remain unaffected.
Data processed on the basis of consent may generally be retained until that consent is revoked, provided no other legal basis permits continued storage.